Якщо навушники AirPods не заряджаються

Дізнайтеся, що робити, якщо не вдається зарядити навушники AirPods.

Перевірте підключення.

Якщо у вас навушники AirPods або AirPods Pro, переконайтеся, що кабель Lightning-USB щільно приєднано до зарядного футляра й адаптера живлення USB. Потім переконайтеся, що адаптер живлення правильно під’єднано до електричної розетки.

Якщо ви заряджаєте навушники AirPods або AirPods Pro за допомогою зарядного пристрою з підтримкою стандарту Qi, переконайтеся, що один кінець кабелю щільно під’єднано до зарядного пристрою, а інший — до електричної розетки.

Якщо у вас навушники AirPods Max, переконайтеся, що кабель з’єднання USB-C з Lightning щільно під’єднано до адаптера живлення USB. Потім переконайтеся, що адаптер живлення правильно під’єднано до електричної розетки.

Як зарядити навушники AirPods

Якщо у вас навушники AirPods або AirPods Pro, покладіть їх у зарядний футляр і закрийте кришку. Як зарядити навушники AirPods і футляр протягом принаймні 15 хвилин за допомогою кабелю, що входить до комплекту постачання AirPods.

Якщо у вас навушники AirPods Max, заряджайте їх протягом принаймні 5 хвилин за допомогою кабелю, що входить до комплекту постачання. Якщо навушники AirPods Max не використовуються, зберігайте їх у чохлі Smart Case, де вони перейдуть у режим наднизького енергоспоживання для збереження заряду акумулятора.

Якщо ви маєте бездротовий зарядний футляр для навушників AirPods або AirPods Pro та використовуєте зарядний пристрій із підтримкою стандарту Qi, розташуйте футляр індикатором стану вгору. Індикатор стану має світитися протягом кількох секунд, а потім він вимикається, а футляр продовжує заряджатися. Якщо індикатор стану на засвітиться, змініть положення футляра. Якщо футляр усе ще не заряджається, спробуйте зарядити його за допомогою кабелю, що входить до комплекту постачання.

Як перевірити стан заряду

Якщо у вас навушники AirPods або AirPods Pro, відкрийте кришку футляра з навушниками та піднесіть його до пристрою iOS. Якщо у вас навушники AirPods Max, відкрийте чохол Smart Case і піднесіть його до пристрою iOS. Біля іконки акумулятора під зображенням навушників AirPods має з’явитись іконка заряджання.

Якщо все одно не вдається зарядити навушники AirPods, зверніться до служби підтримки Apple.

AirPods Pro (2nd generation) Technical Specifications

Accessibility features help people with disabilities get the most out of their AirPods Pro. Features include:

• Live Listen audio 14
• Headphone levels
• Headphone Accommodations
• Conversation Boost

System Requirements 15

• iPhone and iPod touch models with the latest version of iOS
• iPad models with the latest version of iPadOS
• Apple Watch models with the latest version of watchOS
• Mac models with the latest version of macOS
• Apple TV models with the latest version of tvOS

Compatibility

iPhone Models

• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 13 mini
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12 mini
• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone X S
• iPhone X S Max
• iPhone X R
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone 7 16
• iPhone 7 Plus 16
• iPhone 6s 16
• iPhone 6s Plus 16
• iPhone SE (3rd generation)
• iPhone SE (2nd generation)
• iPhone SE (1st generation) 16

iPod Models

Mac Models

• MacBook (Retina, 12-inch, Early 2015–2017)
• MacBook Air (11-inch, Mid 2012–Early 2015)
• MacBook Air (13-inch, Mid 2012–2017)
• MacBook Air (Retina, 13-inch, 2018–2020)
• MacBook Air 13-inch (M1, 2020)
• MacBook Air 13-inch (M2, 2022)
• MacBook Air 15-inch (M2, 2023)
• MacBook Pro (Retina, 13-inch, Late 2012–Early 2015)
• MacBook Pro (Retina, 15-inch, Mid 2012–Mid 2015)
• MacBook Pro (13-inch, Mid 2012–2020)
• MacBook Pro (15-inch, Mid 2012–2019)
• MacBook Pro 13-inch (2020, two ports)
• MacBook Pro 13-inch (2020, four ports)
• MacBook Pro 13-inch (M1, 2020)
• MacBook Pro 13-inch (M2, 2022)
• MacBook Pro 14-inch (M1 Pro or M1 Max, 2021)
• MacBook Pro 14-inch (M2 Pro or M2 Max, 2023)
• MacBook Pro 16-inch (M1 Pro or M1 Max, 2021)
• MacBook Pro 16-inch (M2 Pro or M2 Max, 2023)
• MacBook Pro (16-inch, 2019)
• iMac (21.5-inch, Late 2012–2017)
• iMac (27-inch, Late 2012–Late 2013)
• iMac (Retina 4K, 21.5-inch, Late 2015–2019)
• iMac (Retina 5K, 27-inch, Late 2014–2020)
• iMac (24-inch, M1, 2021)
• iMac Pro (2017)
• Mac mini (Late 2012–Late 2018)
• Mac mini (M1, 2020)
• Mac mini (M2 or M2 Pro, 2023)
• Mac Studio (M1 Max or M1 Ultra, 2022)
• Mac Studio (M2 Max or M2 Ultra, 2023)
• Mac Pro (Late 2013–2019)
• Mac Pro (M2 Ultra, 2023)

iPad Models

• iPad Pro 12.9-inch (6th generation)
• iPad Pro 12.9-inch (5th generation)
• iPad Pro 12.9-inch (4th generation)
• iPad Pro 12.9-inch (3rd generation)
• iPad Pro 12.9-inch (2nd generation)
• iPad Pro 12.9-inch (1st generation) 16
• iPad Pro 11-inch (4th generation)
• iPad Pro 11-inch (3rd generation)
• iPad Pro 11-inch (2nd generation)
• iPad Pro 11-inch (1st generation)
• iPad Pro 10.5-inch
• iPad Pro 9.7-inch 16
• iPad (10th generation)
• iPad (9th generation)
• iPad (8th generation)
• iPad (7th generation)
• iPad (6th generation)
• iPad (5th generation)
• iPad Air (5th generation)
• iPad Air (4th generation)
• iPad Air (3rd generation)
• iPad Air 2 16
• iPad mini (6th generation)
• iPad mini (5th generation)
• iPad mini 4 16

Apple Watch Models

• Apple Watch Ultra 2
• Apple Watch Ultra
• Apple Watch Series 9
• Apple Watch Series 8
• Apple Watch Series 7
• Apple Watch Series 6
• Apple Watch SE (2nd generation)
• Apple Watch SE (1st generation)
• Apple Watch Series 5
• Apple Watch Series 4
• Apple Watch Series 3
• Apple Watch Series 2
• Apple Watch Series 1

Apple TV Models

AirPods Pro and the Environment

AirPods Pro with MagSafe Charging Case (USB‑C) are designed with the following features to reduce their environmental impact: 17

Made with better materials

• 100% recycled gold in the plating of multiple printed circuit boards
• 100% recycled rare earth elements in all magnets
• 100% recycled aluminum in the hinge of the MagSafe Charging Case
• 100% recycled tin in the solder of multiple printed circuit boards
• 35% or more recycled plastic in multiple components

Energy efficient

Smarter chemistry 19

Green manufacturing

• Apple’s Zero Waste Program helps suppliers eliminate waste sent to landfill
• All final assembly supplier sites are transitioning to 100% renewable energy for Apple production

Responsible packaging

• 100% of virgin wood fiber comes from responsibly managed forests 20
• 98% or more fiber-based packaging 21

Apple Trade In

Apple Trade In lets you recycle any Apple device at any Apple Store and on apple.com for free.

Apple and the Environment

We’re committed to making our products without taking from the earth, and to become carbon neutral across our entire business, including products, by 2030.

Which AirPods are
right for you?

AirPods 2nd generation

Adaptive Audio feature unavailable

Active Noise Cancellation and Transparency mode unavailable

Conversation Awareness feature unavailable

Spatial audio unavailable

Sweat and water resistance unavailable

AirPods 3rd generation

Adaptive Audio feature unavailable

Active Noise Cancellation and Transparency mode unavailable

Conversation Awareness feature unavailable

Personalized Spatial Audio with dynamic head tracking ◊◊

Sweat and
water resistant ◊◊◊

Lightning Charging Case or MagSafe Charging Case ΔΔ

AirPods Pro 2nd generation (USB-C)

Active Noise
Cancellation and
Transparency mode

Personalized Spatial Audio with dynamic head tracking ◊◊

Dust, sweat, and
water resistant Δ

MagSafe Charging Case (USB‑C) with speaker and lanyard loop ΔΔ

AirPods Max

Adaptive Audio feature unavailable

Active Noise
Cancellation and
Transparency mode

Conversation Awareness feature unavailable

Personalized Spatial Audio with dynamic head tracking ◊◊

Sweat and water resistance unavailable

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Make them yours

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1. For iOS: Available on iPhone SE (2nd generation and later), iPhone XS, iPhone XR, and later with iOS 17 and later when paired with AirPods Pro (2nd generation) with the latest firmware.

For iPadOS: Available on iPad Pro 12.9‑inch (2nd generation and later), iPad Pro 10.5‑inch, iPad Pro 11‑inch (1st generation and later), iPad Air (3rd generation and later), iPad (6th generation and later), and iPad mini (5th generation and later) with iPadOS 17 and later when paired with AirPods Pro (2nd generation) with the latest firmware.

• † Apple Card Monthly Installments (ACMI) is a 0% APR payment option that is only available if you select it at checkout in the U.S. for eligible Apple products purchased at Apple Store locations, apple.com, the Apple Store app, or by calling 1‑800‑MY‑APPLE, and is subject to credit approval and credit limit. See support.apple.com/kb/HT211204 for more information about eligible products. APR ranges may vary based on when you accepted an Apple Card. Cardholders who accept an Apple Card on and/or after August 10, 2023: Variable APRs for Apple Card, other than ACMI, range from 19.24% to 29.49% based on creditworthiness. Rates as of August 10, 2023. Existing cardholders: See your Customer Agreement for applicable rates and fee. If you buy an ACMI eligible product by choosing to pay in full with Apple Card (instead of using ACMI), that purchase is subject to the Apple Card variable APR, not 0% APR. Taxes and shipping on ACMI purchases are subject to the variable APR, not 0% APR. You’ll need to select AT&T, T‑Mobile, or Verizon as your carrier when you check out. An iPhone purchased with ACMI is always unlocked, so you can switch carriers at any time. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount. ACMI financing is subject to change at any time for any reason, including but not limited to, installment term lengths and eligible products. See support.apple.com/kb/HT211204 for information about upcoming changes to ACMI financing. See the Apple Card Customer Agreement for more information about ACMI financing.

• ◊ Works with AirPods Pro (2nd generation) with the latest firmware when paired with a compatible Apple device running the latest operating system software.
• ◊◊ Compatible hardware and software required. Works with compatible content in supported apps. Not all content available in Dolby Atmos. iPhone with TrueDepth camera required to create a personal profile for Spatial Audio, which will sync across Apple devices running the latest operating system software, including iOS, iPadOS, macOS, and tvOS.
• ◊◊◊ AirPods (3rd generation) are sweat and water resistant for non-water sports and exercise, and they are IPX4 rated. Sweat and water resistance are not permanent conditions.
• Δ AirPods Pro (2nd generation) are dust resistant and sweat and water resistant for non-water sports and exercise, and they are IP54 rated. Dust, sweat, and water resistance are not permanent conditions.
• ΔΔ MagSafe charging requires a compatible MagSafe charger. Wireless charging requires a Qi‑certified wireless charger. AirPods (3rd generation) charging case also works with the Apple Watch charger or Lightning connector. AirPods Pro (2nd generation) charging case also works with the Apple Watch charger or USB‑C connector.
• ΔΔΔ Battery life depends on device settings, environment, usage, and many other factors.
• To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with the latest version of iOS or iPadOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install.
• Available for qualifying applicants in the United States.
• Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.
• If you reside in the U.S. territories, please call Goldman Sachs at 877‑255‑5923 with questions about Apple Card.